Welcome To Shampooches!

 We now schedule everything, including nail trims.. 

Please call/text for your appointment. 262-843-3225

1. We are a small business and appointments are scheduled based on groomer availability and client needs. Any one who is 15 minutes (or more) late for their scheduled appointment, will be asked to reschedule.  

2. Because we have limited space, pets must also be picked up IMMEDIATELY following their grooming appointment, unless prior arrangements are made. PRIOR ARRANGEMENTS ARE TO BE MADE A MINIMUM OF 24 HOURS BEFORE THE APPOINTMENT.
Anything less than 24 hours notice,  the appointment will have to be rescheduled.
We notify everyone when their pet is ready. Any pet that is not picked up within a half hour (30 minutes) from notification, will be charged an intial boarding fee of $15 and $25 each addional hour.
We close everyday that we are open at 4pm. If your pet is done, we have contacted you, and it‘s after 4pm, there will be an additional $1 per minute for every minute past 4pm., added to the cost of the groom.
3. Payment is due at time of service. We accept cash, check or credit/debit cards. Please note, if paying by credit/debit we do charge a small convenience fee of $1.
4. Due to the large increase of " NO CALLS/ NO SHOWS", we now require ALL new clients to pay a deposit when making their first appointment. Deposit costs will vary, depending on the requested service, the size of your pet, and coat condition. Deposits are 50% of the estimated total service cost and will be credited toward the remaining balance due, at your appointment time. 

5. Anyone who "NO CALLS/ NO SHOWS" will be charge half (50%) of scheduled appointment's estimated total.  This fee must be paid in order to reschedule or can be added to next appointment's total. 

**Please note the final cost may vary from the original quote. For example, if we find fleas on your pet, we will administer a flea bath. There is an additional charge for this, and that will be applied to the final cost.

If you are unable to make your scheduled appointment, we ask for a 24 hour cancellation/reschedule notice, or you will forfeit your deposit. 

Again, we are a small business and "NO CALLS/ NO SHOWS", last minute reschedules are all a loss in revenue for us. We ask the same consideration that you would appreciate for yourself  be extended to us. We understand life happens, as do unforeseen circumstances out of our control and of course, if these situations arise fees can be waived.

(Anyone who has NOT had an appointment with us in 2 years or more, qualifies as a new client. Effective 01/01/2021)